- Care home
May Morning
Report from 7 December 2023 assessment
Contents
Ratings
Our view of the service
We undertook an assessment of May Morning between 11 January and 01 February 2024. There were 8 people using the service at the time of the assessment. People had a range of needs including people with a learning disability and autistic people. We looked at how people were protected from abuse, management of risk, staffing, how people’s needs were assessed and consent to care and treatment sought. How people were supported with independence, choice and control and how people were supported with equity in experiences and outcomes. We spoke with 4 people, 5 relatives, 1 health professional and 4 staff Including the registered manager, deputy manager, senior carer and carer. We observed interactions with people and staff. We looked at 5 people’s care plans and 2 staff recruitment files. The service had been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. The values that underpin the guidance such as offering choice, promotion of independence and inclusion were evident in the support people received from staff so that they can live as ordinary a life as any citizen. People were protected from abuse. Action was taken in response to concerns and incidents were reviewed and lessons learned. Risks to people were assessed. There were enough staff to support people who had the right skills and training. Staff were recruited safely. People and relatives fed back positively about the staff team. People’s needs were assessed and consent was sought where possible. Advocates were used to help people who lacked capacity make decisions. Staff understood the importance of positive risk taking to help people remain as independent as possible. Equity in experiences and outcomes was promoted by staff to support people with their rights. The rating at our last inspection, carried out under our old methodology (published 19 November 2018), was good. At this assessment we found the service remained good.
People's experience of this service
People and relatives told us they were happy with the care and support provided. One person said, “Sometimes we go out 1:1, sometimes as a group, its better here, I get to go out in the car. I didn’t get to do that before”. Relatives said, “I'm very happy with (persons) care” and “Yeah, we are very happy with the care, and we know she is safe”. There was a friendly atmosphere in the service and we observed positive interactions between people and staff. People appeared at ease in their home.