We carried out a review of the data available to us about Ceibraxs Care Agency on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Ceibraxs Care Agency, you can give feedback on this service.
Ceibraxs Care Agency is a domiciliary care agency providing support to people in their own homes. At the time of our inspection there was 1 person receiving support. The agency had been supporting people who required end of life care. However, the agency was able to support people with a wide range of needs and ages should that be required.
People’s experience of using this service and what we found
People received safe care and treatment. Staff supported people to mitigate risks to their safety. Staff adhered to infection control procedures and protected people from the risk of infection. Staff were knowledgeable in safeguarding adults’ procedures.
There were sufficient staff to meet people’s needs and safe recruitment practices were in place. Staff received training to ensure they had the knowledge and skills to undertake their duties. This included training on medicines management, basic life support, nutrition and hydration should people require this support.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People and their relatives were involved in their care and their wishes about how they wanted to be supported were included in clear, detailed care records. Staff supported people at the end of their lives in line with their faith, religion and culture.
There were processes in place to review the quality of care delivery and make improvements where necessary. People, their relatives and staff were encouraged to voice their views and opinions so these could be incorporated into service delivery.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 2 March 2022 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.