Sherwood Lodge

Updated 12 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 3 March 2021 and was announced.

Updated 12 March 2021

About the service: Sherwood Lodge is a residential care home that provides personal care to up to 49 older people. At the time of the inspection 27 people were living at the service. The service is purpose built over two floors. All bedrooms were of single occupancy and a number of bedrooms had ensuite facilities. People had access to communal areas. These included a lounge, dining room, conservatory and outside secure space.

People’s experience of using this service: Improvements were noted in the way the service managed risks. Staffing levels had increased and the monitoring of people’s assessed needs was completed to ensure the staffing levels were suitable. Staff training had improved consistently for all staff members. Improvements in the management of medicines was noted. Safeguarding was being managed safely.

Consent had been obtained and recorded. Relevant deprivation of liberty applications had been submitted. Capacity assessments and best interests decisions were now being completed appropriately. People had access to relevant professionals to support their health and assessed needs.

People and relatives told us they received good care. This was confirmed by professionals we spoke with. Staff spoke with people kindly and treated people with dignity and respect, maintaining their diverse needs and rights.

Improvements in the development and completion of people’s care files was noted. These confirmed people or their representative had been consulted in them. A range of activities were being provided and technology was being used in care planning, assessing and monitoring of the service. Systems were in place to investigate and act on complaints or concerns.

Positive feedback was received about the management team and the changes since they came to post. Staff, resident and relative meetings were taking place. Audits and monitoring of the service was being undertaken.

Rating at last inspection: Inadequate. The inspection report was published on 6 November 2018.

Why we inspected: This was a scheduled inspection based upon the previous ratings and to follow up the special measures in place since the last inspection.

Follow up: The service will be re-inspected as per our inspection programme. We will continue to monitor any information we receive about the service. We may bring the next inspection forward if we receive any concerning information.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk