- Care home
Bronte
Report from 11 December 2023 assessment
Contents
Ratings
Our view of the service
Bronte is a residential care home. The assessment was completed between 9 January 2024 and 22 March 2024. A site visit to gather peoples’ experiences and observe care practices was carried out on 6 March 2024. At our last inspection we found three breaches of regulation. These were in relation to regulation 12 (safe care and treatment); regulation 19 (fit and proper persons employed) and regulation 17 (good governance). At this assessment enough improvement had been made and the provider was no longer in breach of regulation. Also, at our last inspection we recommended that the provider ensure that all staff complete safeguarding training and staff who administer medicines complete the appropriate training and have their competency assessed and recorded. At this assessment we found the provider had acted on these recommendations and improvements had been made. Although we found good practice at this assessment, until we have assessed more quality statements in effective and well-led the rating for this service remains the same.
People's experience of this service
People said they felt safe with staff and were happy with the support provided by them. People’s care, treatment and support promoted equality, removed barriers or delays, and protected their rights. People’s individual risks were identified, and risk assessment reviews carried out to keep people safe. The service was working within the principles of the Mental Capacity Act 2005 (MCA) and if needed appropriate legal authorisations were requested when depriving a person of their liberty in their best interests. Risks relating to the physical environment had been identified and the necessary remedial actions were completed to ensure people’s safety. Environmental risk assessments considered all aspects of the home, both internally and externally to ensure people lived freely within a safe environment. The provider undertook regular health and safety checks of the premises. People were supported to have choice and control over their own care and to make decisions about their care, treatment and wellbeing. There were enough staff deployed to meet peoples’ needs. There were safe and effective recruitment processes in place. Staff were well trained and competent in their roles. People said and we saw staff being kind, compassionate and caring and visible around the home. Effective infection control measures were in place. Infection control audits were completed on a regular basis to ensure the safety of the layout and hygiene of the premises. People were supported to see appropriate health and social care professionals when they needed. People said staff were kind, compassionate and caring. Staff treated people with dignity and respect when helping them with daily living tasks. There were clear and effective governance, management and accountability arrangements in place and staff understood their role and responsibilities.