• Care Home
  • Care home

Mill House

Overall: Inadequate read more about inspection ratings

51 Mount Pleasant, Bilston, West Midlands, WV14 7LS (01902) 493436

Provided and run by:
Mr Ragavendrawo Ramdoo & Mrs Bernadette Ramdoo

Important:

We issued an urgent notice of decision to vary a condition on Mr Ragavendrawo Ramdoo & Mrs Bernadette Ramdoo on 24 June 2024 for failing to ensure people were safe and exposing them to the risk of harm at Mill House.

Important: We are carrying out a review of quality at Mill House. We will publish a report when our review is complete. Find out more about our inspection reports.

Report from 10 July 2024 assessment

On this page

Effective

Inadequate

Updated 6 August 2024

We did not look at this key question during this assessment. The score below is based on the previous rating for this key question.

This service scored 33 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Assessing needs

Score: 1

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

Delivering evidence-based care and treatment

Score: 1

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

How staff, teams and services work together

Score: 1

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

Supporting people to live healthier lives

Score: 2

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

Monitoring and improving outcomes

Score: 1

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.