Westmeade

Updated 1 November 2017

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This comprehensive inspection was carried out by one inspector on 20 September 2017 and was unannounced.

The provider completed a Provider Information Return (PIR) and submitted this to us on 10 May 2017. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.

During the inspection we spoke with two people who lived in the home, one care staff and the training manager. Following the inspection we spoke with two relatives, one healthcare professional, the acting manager, and two staff. We also contacted health and social care professionals for feedback on the service.

We reviewed two people’s care records and records relating to the management of the service, accompanied by people around their home. We also carried out observations in the communal lounge.

Updated 1 November 2017

Westmeade is registered to provide accommodation and personal care for up to three people who live with learning disabilities and autistic spectrum disorder. There were three people living in the home at the time of our inspection .

At the last inspection the service was rated Good. At this inspection we found the service remained Good.

People’s relatives told us that they were confident that people were safe living at Westmeade.

Risks to people were appropriately assessed, planned for and managed. There were sufficient competent and experienced staff to provide people with appropriate support when they needed it.

People told us that they were involved with their care and consent was sought when providing care.

People received care from staff who knew them well. Staff treated people with kindness, dignity and respect. Relatives were also positive about the care and support provided.

Medicines were managed safely and people received their medicines in a way they could manage.

People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People were supported to maintain good health and had access to health and social care professionals when necessary.

Regular feedback was sought from people, their relatives and other professionals linked to the home.

There is no registered manager at Westmeade. Since the manager left a registered manager of a local home within the group was acting manager whilst the provider decided on future management arrangements of the home. There was a positive caring culture within the home however there is a need to show how this is developing and being more proactive in line with current trends and practises for people living with learning disabilities.