Seaview

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

Date of assessment: 11 November 2024 to 25 November 2024. This assessment was completed to check action had been taken to address the breaches of regulation found at our previous assessment in January 2024. We found improvements had been made and all the breaches of regulation had been met. We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence, and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. There had been a change in the management of the service, leading to a change in staff culture. There was now a transparent and open learning culture within the service, safeguarding incidents had been used as a learning opportunity. The approach of staff had changed, and people were now supported to be as independent as possible and go out more. People were supported to make decisions and their choices were respected. The oversight and management of the service had improved, staff had received training and support. Staff told us, they had been encouraged to speak up and had been involved in making changes within the service.

People's experience of this service

People told us their experience of living at the service had changed for the better since our last assessment in January 2024. They were now going out regularly to places they enjoyed such as the cinema and wildlife park. People now had bus passes, so they could go out when they wanted instead of waiting for others to go out in the car. People described how they were now helping with activities around the service including making their own hot drinks, snacks and helping with the cleaning. People were now involved in planning meals and activities within the service. People had been encouraged to form relationships with people living at other services and had attended parties and gone out for meals.