We carried out a review of the data available to us about South Manchester Care Limited on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about South Manchester Care Limited, you can give feedback on this service.
South Manchester Care Ltd is a domiciliary care service providing personal care to 10 individuals at the time of the inspection.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Right Support: Adults and children were supported by staff who received appropriate training which enabled effective support to be provided. Care plans and risk assessments supported each individual’s care needs and staff could describe what actions they took to mitigate risk.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care: Care was person-centred and designed to meet the needs of individuals and their representatives. Staff were recruited safely and were given regular support from the management team.
Representatives of individuals supported felt the care and support was good and safe. Staff were described as caring, kind, knowledgeable and dignified.
Right Culture: The registered manager displayed good leadership skills and staff and representatives spoke positively about their support. Staff felt confident to raise any concerns they may have and were aware of safeguarding processes for both adults and children.
Ongoing work was being undertaken to further improve the recruitment, induction and training and embed quality assurance processes.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 29 July 2022, and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.