Treetops Residential Home

Ratings

• Overall

  Not rated

• Safe

  Not rated

• Effective

  Not rated

• Caring

  Not rated

• Responsive

  Not rated

• Well-led

  Not rated

Our view of the service

Treetops Residential Home is a residential care home providing personal care to people who may be living with dementia. We completed this assessment between 3 January 2024 and 12 January 2024, we visited the service on 3 January 2024, and we spoke with people about their experience of the service. We assessed 5 quality statements including Safeguarding, Involving people to manage risk, Safe and effective staffing, Independence choice and control and Equity in experience and outcomes. We assessed these quality statement as Good. This is the first assessment since the provider registered the service on 24 January 2023, an overall rating for the service has not been given as not all the quality statements have been assessed.

People's experience of this service

People told us they felt safe living at the service and to raise any concerns they had. People told us they had been supported to take positive risks which had improved their quality of life. Staff supported people to maintain and increase their independence, people told us staff were always available to support them when they asked. We observed people being supported in the way they preferred and following guidance from healthcare professionals to support people safely.