Updated 22 February 2024
Carepoint Service is registered to provide personal care and support to people living in their own homes. At the time of the inspection, there were 229 people using the service. The assessment commenced on 6 February 2024 and was completed on 22 March 2024. The inspection was carried out by 2 inspectors, 1 assessor and 2 Experts by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service. We completed a site visit on 6 February 2024. We looked at the following quality statements; safeguarding, involving people to manage risks, safe and effective staffing, independence, choice and control and equity in experiences and outcome. We later added, evidence of compliance with schedule 3 and fit and proper person requirements being met. Following the assessment, the service has received an overall rating of good for the quality statements assessed.