The Care Quality Commission
  • Dentist
  • Dentist

The Brace Orthodontic Group - London City

The Brace, 15 Artillery Passage, London, E1 7LJ (020) 7247 5768

Provided and run by:
The Brace Orthodontic Group Ltd

All Inspections

During an assessment under our new approach

We carried out this on-site announced assessment on 6 December 2024. We found the practice had met regulations. Patients’ care and treatment was provided in line with current guidance, and infection control procedures were in place. The practice had systems to manage risks. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. The Brace Orthodontic Group – London City is located in the London Borough of Tower Hamlets and provides private orthodontic treatment for adults and children. There was step free access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice. The practice had 5 treatment rooms. During the assessment we spoke with the principal orthodontist, 2 qualified dental nurses, 1 trainee dental nurse, the receptionist and the practice manager.

27 February 2013

During a routine inspection

We spoke to three people who used the service and they were all very complimentary about the practice. One commented "the practice is professional, friendly and efficient". Another commented 'I cannot sing their praises enough, they even looked after my baby whilst I was being treated". The final one mentioned the outstanding service and that they would definitely recommend the practice if anyone needed orthodontic treatment. They all felt it was good value, and that they were well informed about the choices, the cost and possible outcomes of their treatment.

We only spoke to people who had used the orthodontic service. However the practice was able to provide evidence from the regular patient and referring practice satisfaction questionnaires as well as the NHS commissioning organisation for the periodontal service that this additional service was also very highly regarded. The practice staff have mostly been with the practice for a considerable length of time which enabled the practice team to know the users of their services well, and deliver quality care in a clean caring environment.