Bliss Dental Practice Limited

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We found this practice was providing effective care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Assessing needs is based on the latest evidence we assessed for the Effective key question.

The provider had systems to ensure that people who used the service received person-centred care and treatment that met their needs and was reflective of their personal preferences. Preventive oral health care was encouraged. Staff kept up to date with current evidence-based practice, and had the skills, knowledge and experience to carry out their roles. Staff obtained full consent, kept detailed records and had access to the appropriate equipment for the placement of implants. We looked at 5 patient care records. The information recorded in these patient care records was in line with recognised guidance. Staff obtained patients’ consent for treatment in line with legislation and guidance and understood their responsibilities under the Mental Capacity Act 2005. Staff described how they involved patients’ relatives or carers when appropriate and made sure they had enough time to explain treatment options clearly. We saw evidence the dentists justified, graded and reported on the radiographs they took. The practice had some systems for appropriate and safe handling of medicines. Medicines were dispensed by the practice but there were no processes in place to monitor and track the medicines stored on site. Following feedback from the inspection team, the practice immediately introduced a medicines log. Antimicrobial prescribing audits were carried out. Improvements were required to ensure that prescribing of antimicrobials was in line with current guidance issued by the College of General Dentistry and Faculty of Dental Surgery. Patients were referred to primary and secondary care specialists for treatment the practice did not provide. This included referring patients with suspected cancer under the national two-week wait arrangements. Following feedback from the inspection team, the practice implemented a system to ensure patient referrals to other dental or health care professionals were monitored to ensure they were received in a timely manner and not lost.

The judgement for How staff, teams and services work together is based on the latest evidence we assessed for the Effective key question.

The judgement for Supporting people to live healthier lives is based on the latest evidence we assessed for the Effective key question.

The judgement for Monitoring and improving outcomes is based on the latest evidence we assessed for the Effective key question.

The judgement for Consent to care and treatment is based on the latest evidence we assessed for the Effective key question.