The Care Quality Commission
  • Dentist
  • Dentist

The Birmingham Periodontal and Implant Centre

115 Court Oak Road, Harborne, Birmingham, West Midlands, B17 9AA (0121) 427 3210

Provided and run by:
The Birmingham Periodontal and Implant Centre Ltd

All Inspections

During an assessment under our new approach

We carried out this on-site announced assessment on 29 August 2024. We found the practice had met regulations. The practice had systems to manage risks, recruitment procedures reflected current legislation and infection control procedures followed published guidance. Patients’ care and treatment was provided in line with current guidance, and they were treated with dignity and respect. At the time of our assessment, patients could access care, support and treatment when required. There was effective leadership and a culture of continuous improvement. The practice is in Birmingham and provides private dental care and treatment for adults and children. At the time of our assessment, the dental team included 7 clinicians (3 periodontists, 1 endodontist, 1 prosthodontist, 1 restorative consultant and 1 Implant dentist), 3 dental nurses, 4 trainee dental nurses, 5 dental hygienists, 1 practice manager, 1 administrator, 1 cleaner and 3 receptionists. The practice had 8 treatment rooms. During the assessment we spoke with 1 dentist, 1 dental nurse, 2 trainee dental nurses, 1 dental hygienist and 1 receptionist.

7 March 2013

During a routine inspection

During the inspection we spoke with the dentist (who was also the registered provider), one dental hygienist, a dental nurse and the registered manager. We spoke with two people who used the service during our visit and a further seven people by telephone after our inspection visit to ask them about their experiences of the service.

The people we spoke with were very complimentary about the service they had received. Most people we spoke with had been referred to the service from their usual dentist for specialist care. Their comments included: 'For me the service has been 110%. I'm so grateful to them for what they have done' and 'The service provided has been exemplary'They listened to what my problem was and they set about putting it right in the most professional way.'

We found that people had been involved in the decisions about their treatment and that they received the care and treatment they needed. Records detailed the treatment people had received.

Infection prevention procedures were followed to minimise the risk of infection and to ensure instruments were being hygienically cleaned.

Staff received a range of training so that they had up to date knowledge and skills in order to treat people safely when they attended the practice.

There were systems in place to monitor how the practice was run to ensure people received a quality service.