- Care home
Winton Lodge
Report from 8 November 2024 assessment
Contents
Ratings
Our view of the service
Winton Lodge is a care home providing personal care for up to 9 people with a learning disability and/or autistic people. There were 9 people living at the service during this assessment. The assessment was carried out between 13 and 20 November 2024. This was a comprehensive assessment, and we included all quality statements under each of our 5 key questions. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. People were supported in a person-centred way and encouraged to join various activities within and outside of the service. Staff were kind and caring, taking into consideration people’s individuality. Sufficient levels of staff were employed to ensure people were safe. Staff knew people well and had a comprehensive understanding of people’s needs. Safeguarding procedures were in place to help protect people from abuse. Governance systems were in place to ensure oversight of the service.
People's experience of this service
People and their relatives told us they were happy with the care and support provided at Winton Lodge. People were supported by a consistent team of staff. Their rights were respected, and they were encouraged to take part in activities which were meaningful to them. People told us they were asked for their choices and staff respected their decisions. Relatives were complimentary about the service. Comments included, “[The person] likes living at Winton Lodge and regards it as their second home. When [the person] is visiting family, [the person] tells us, "I want to go home", meaning Winton Lodge,” and, “[The person] absolutely loves being at Winton Lodge. I think [the person] is very lucky to be there. Staff are so lovely, and I am very pleased [the person] is at Winton Lodge.”