Reevy Road Care Home

Updated 23 June 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

We received information of concern about infection control and prevention measures at this service. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 25 May 2021 and was unannounced.

Updated 23 June 2021

About the service: Reevy Road is a residential care home which can accommodate up to 24 people. At the time of this inspection, the service was providing 19 people with accommodation and personal care.

People’s experience of using this service:

The service continued to be safe. People were protected by staff who knew them well and understood how to prevent avoidable harm. Risk assessments had been carried out and guidance given to staff to promote people’s well-being.

Pre-employment checks on staff were undertaken to see if they were suitable to work in the service. Once employed, staff were supported through an induction, training and supervision.

Systems were in place to manage people’s medicines safely. Staff had been trained on how to correctly administer medicines.

Relatives told us staff and the registered manager were responsive to any concerns they wished to raise about the service.

Staff were aware of people’s dietary needs. The menu gave people choices and met the needs of people of differing religious backgrounds. Staff treated people equally and respected their preferences.

The building was clean, tidy and free from odours. Adaptations had been made to the building which supported people’s free movement around the home.

Documentation was up to date and accurate. Staff worked in partnership with families and professionals from different backgrounds to seek information, advice and guidance on how to meet people’s needs..

Staff had developed end of life plans with people and their relatives if it was appropriate. However, they also respected people’s wishes not to discuss this sensitive issue.

We found people were treated with kindness. Staff and been trained in dignity and had certificates to say they had become dignity champions.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. When people were unable to make decisions about their care and support, the principles of the Mental Capacity Act (2005) were followed.

The service continued to be well led by a registered manager who carried out a comprehensive review of the service when they came into post in October 2018. This led to an action being developed to make service improvements. Relatives and staff were complimentary about the registered manager and the changes they were making to improve the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection: Good. (Last report published October 2016).

Why we inspected: This was a scheduled inspection based on previous rating to check that this service remained Good.

Follow up: We will continue to monitor this service with partner agencies and through information sent to us by the provider. Our next inspection will be carried out in line with our inspection scheduling unless information of concern comes to light. Should concerns arise we may bring forward our next inspection.