• Care Home
  • Care home

Brighton Lodge

Overall: Requires improvement read more about inspection ratings

40 New Brighton Road, Emsworth, Hampshire, PO10 7QR (01243) 373539

Provided and run by:
The Ormsby Group Limited

Important: The provider of this service changed. See old profile

Latest inspection summary

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Our current view of the service

Requires improvement

Updated 29 January 2024

Brighton Lodge is a residential care home providing accommodation and personal care for up to 9 people. The service provides support to people with a learning disability and autistic people. At the time of our assessment there were 8 people using the service. We carried out our on-site activity on 06 and 08 February 2024. We assessed 6 quality statements. We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence, and good access to local communities most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements. People’s independence, choice and control was encouraged and respected. We found three breaches of the legal regulations in relation to staff training, recruitment practices and governance. The provider had failed to operate effective systems to assess, monitor and improve the service. Staff training was not up to date and supervisions and appraisals had not been completed for 12 months. Procedures were not always operated effectively to ensure safe recruitment of staff. We observed positive interactions between staff and people, which showed staff knew people well. You can find more details of our concerns in the evidence category findings.

People's experience of the service

Updated 29 January 2024

People told us they felt safe and supported by staff. People felt there was enough staff to support them and staff knew how they liked to spend their time. People were treated with respect and dignity and could choose how to spend their time and their preferences were upheld. Relatives felt their loved ones were safe and were happy with the care provided.