We carried out a review of the data available to us about 22 Regent Street Leeds on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about 22 Regent Street Leeds, you can give feedback on this service.
22 Regent Street is a Domiciliary Support Service providing personal care to people in the Leeds area. At the time of the inspection the service was directly supporting one person and was in the process of assessing four additional people for care needs.
People’s experience of using this service and what we found
People told us they received very good care that was well planned and personal to them.
The service had in place systems to assess and manage risk. Contingency plans were in place to deal with unforeseen circumstances. The registered manager spoke about learning from events and service development, although there had been no recent accidents or safeguarding events. Staff recruitments was carried out safely and there were enough staff to deliver care. Medicines were managed appropriately.
Staff had a good understanding of equality and diversity issues. A range of training had been completed and dates when training needed to be updated were monitored. Staff received supervision and appraisals. People’s choices were supported. No one using the service had any restrictions placed on them by the Court of Protection and no individual held Lasting Power of Attorney for anyone being supported. People’s consent was gained in an appropriate manner. People’s health and wellbeing was considered and supported. People told us they did not currently require support with eating and drinking.
People told us the care they received was of a high standard. They said staff were caring and conscientious. They told us they were fully involved in making decisions about their care and were always treated with dignity and respect. People stated the care they received supported and promoted their independence.
Care plans were extremely detailed and gave good information about people’s needs and the support care staff should offer. Care plans had been reviewed, as necessary. People told us their family were fully involved in their care and this was supported by the service. There had been no recent concerns or complaints.
People told us the service was well run and they had confidence in the registered manager. The service had a strong ethos of delivering personal, compassionate care. A range of quality checks and audits were undertaken and people we spoke with confirmed this. Records were detailed, well maintained and easily accessible.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 05/06/2018 and this is the first inspection.
Why we inspected
This was a planned inspection based on the service’s registration date.