About the service: Chevington Lodge provides accommodation and personal care for up to 43 older people, some of whom were living with dementia. At the time of our visit 36 people were using the service.
What life is like for people using this service:
In 2018 Camanchi Care Limited took over ownership of Chevington Lodge, registering with the Commission on 5 July 2018. This is the service’s first inspection since it changed ownership. The management team, including registered manager, remained the same as it was under the previous ownership.
People who live at Chevington Lodge have their needs met by sufficient numbers of suitably trained staff. People told us staff were kind and caring and knew them as individuals.
The environment was comfortable and safe. Plans were in place to make adaptions to the environment to support people living with dementia to orientate themselves around the service more easily.
People were supported to remain engaged and had appropriate access to meaningful activity.
People were offered a choice of meals which met their nutritional requirements. The risk of people becoming malnourished was identified, monitored and managed.
People received the support they required at the end of their life.
Plans were in place to improve people’s care plans and make it easier for staff to find key information about people’s needs. The new care plans we saw in place contained sufficient information for staff to provide care to people.
Positive comments about the management team and providers were made by people who used the service, relatives and staff.
Since taking ownership of the service, the new providers had carried out thorough audits to identify areas for possible improvement. There was an improvement plan in place detailing what improvements they intended to make.
The service worked well with other organisations to ensure people had joined up care. People were supported to have input from external healthcare professionals in a timely way.
People and their representatives were involved in the planning of their care and given opportunities to feedback on the service they received. People’s views were acted upon.
See more information in Detailed Findings below.
Rating at last inspection:
This is the first inspection since the service was registered on 5 July 2018.
Why we inspected:
This was the service’s first inspection.
Follow up:
Going forward we will continue to monitor this service and plan to inspect in line with our reinspection schedule for those services rated Good.