Background to this inspection
Updated
30 July 2018
Drs Prees, Wernham, Weldon and Hogg are also known as Batheaston Medical Centre. Batheaston Medical Centre is situated in the village of Batheaston two miles east of the city of Bath. The practice serves a population of approximately 6800 patients and is registered to provide services from Coalpit Road, Batheaston, Bath, Somerset BA1 7NP.
Data from Public Health England shows that the practice has a similar data profile to local and national figures for patients aged over 45 years a lower than local and national averages for 19-45-year olds and higher than local and national averages. The practice provided medical services for a local independent languages school and this was reflected in the practice having a higher number of teenagers compared to local and national figures. The index of multiple deprivation shows the practice to be in the least deprived centile.
The practice has three GP partners, two male and one female and three GP assistants. The GPs are supported by three practice nurses and four health care assistants and a team of management, administration and reception staff. When the practice is closed patients are directed via the practice website to NHS 111. Out of hours services are provided by the Medvivo). The practice is a training practice and currently supports one GP registrar.
Updated
30 July 2018
This practice is rated as Good overall. (Previous rating April 2016 – Good)
The key questions at this inspection are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
We carried out an announced comprehensive inspection at Drs Prees, Weldon & Hogg on 28 June 2018 as part of our inspection programme.
At this inspection we found:
- The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
- The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence based guidelines. The practice had undertaken a number of quality improvement projects to improve patient outcomes.
- Staff involved and treated patients with compassion, kindness, dignity and respect. Survey results were consistently positive about these aspects of care.
- Patients found the appointment system easy to use and reported that they could access care when they needed it.
- There was a strong focus on continuous improvement at all levels of the organisation.
The areas where the provider should make improvements are:
- Embed processes to improve reviewing and updating of policies and procedures.
- Take action to share learning from incidents widely.
- Take action to check the MMR status of staff.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
Please refer to the detailed report and the evidence tables for further information.
Working age people (including those recently retired and students)
Updated
30 July 2018
People experiencing poor mental health (including people with dementia)
Updated
30 July 2018
People whose circumstances may make them vulnerable
Updated
30 July 2018