We carried out a review of the data available to us about Every Sensation on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Every Sensation, you can give feedback on this service.
Every Sensation is a service providing personal care to people living in their own homes. It provides long term, short term, and respite to people within the community. At the time of our inspection, the service supported six people.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
People’s experience of using this service and what we found
The care and support people received was safe. Staff had the skills and experience they required to care for people effectively and people were supported in the least restrictive way possible and in their best interests; the policies and systems in the service supported his practice.
People had person centred care plans. People were supported to access healthcare services, staff recognised changes in people's health, and sought professional advice appropriately. People and relatives told us staff were kind and compassionate.
Care plans were comprehensive and provided guidance to staff on how to provide support to meet people's individual complex needs. People were supported by a sufficient number of safely recruited staff to meet their needs.
People, relatives and staff felt the management team were approachable, open and transparent. Relatives said they had confidence in staff to perform the health task associated with the complex needs of people and knew when to seek advice and support from other medical professionals.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were the underpinning principles of Right support, right care, right culture. People were given choice and control in a supported way. For example, people had a team of keyworkers and information was provided in a person-centred accessible format. People were fully supported and motivated to undertake activities of their choosing and social interactions were encouraged, which reduced the potential for social isolation and promoted development of social skills.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Why we inspected
This service was registered with us on 21 November 2019 and this is the first inspection.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.