Updated 17 December 2021
Bedford On Call Ltd provides a range of primary medical services, from seven satellite clinics in Bedford and the surrounding towns and villages.
It provides services from these sites, also known as base practices, from 6.30pm to 8pm Monday to Friday. It also provides services from 8.30am to 2pm on Saturdays and 8.30am to 11.30am on Sundays and bank holidays. The base practices are registered GP practices.
Patients who are registered at any practice within the Bedford clinical commissioning group (CCG) area are able to access a GP or practice nurse at any of these sites. At least two base practices are open every evening and weekend.
The senior management team consists of a council of directors and operational managers. The service also has lead clinicians, nurses and a pharmacist. All management and governance functions are completed at the head office at Elstow Medical Centre. However, no regulated activities are provided from here.
GP practices are able to book appointments with the service, through a remote booking system.
Bedford On Call Ltd employ some nursing and reception staff to greet patients at the satellite clinics, other staff, including GPs are contracted on a self-employed basis.
Each base practice has disabled access and parking available and consultation rooms are all on the ground floor.
The practice provides family planning, treatment of disease, disorder or injury, transport services, triage and medical advice provided remotely, and diagnostic and screening procedures as their regulated activities.