We carried out an announced focused inspection at Bedford On Call Limited on 10 October 2019 as part of our inspection programme.
The provider was rated as good overall; however, we found a breach of regulations which meant the service was rated requires improvement for providing effective services.
The report for the October 2019 inspection can be found by selecting the ‘all reports’ link for Bedford On Call Limited on our website at www.cqc.org.uk
This inspection carried out on 3 December 2021 was a desk-based review to confirm that the practice had carried out its plan to meet the legal requirements in relation to the breach of regulations that we identified at our previous inspection in October 2019.
We based our judgement of the quality of care at this service on a combination of:
- information sent to us from the provider.
- information from our ongoing monitoring of data about services.
We rated the practice as good for providing effective services because:
- Quality of care and outcomes for patients were monitored through a programme of clinical audits.
- Staff had the skills, knowledge and experience to carry out their roles.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care