Tarrys Residential Home

We found the following examples of good practice.

• Staff received regular training specific to infection prevention and control. The management team carried out observations of staff personal protective equipment (PPE) practice and hand hygiene to ensure good practice.

• People living at the service had individual COVID-19 risk assessments which were regularly reviewed. This was to help identify factors which might make them particularly vulnerable and how these could be addressed.

• There was a booking system in place for spacing out visitors and guidance had been shared with people’s family and friends to support safe visits to the service during the COVID-19 pandemic.

• During periods of high transmission of COVID-19 in the local area staff were provided with transport to travel to and from work so they were not dependent on public transport.

Tarrys Residential Home is a residential care home providing personal care to people aged 65 and over and people living with dementia. There were 16 people living at the service at the time of the inspection. The service can support up to 19 people. Tarrys Residential Home accommodates people in one purpose built building.

People’s experience of using this service and what we found

People were treated with dignity and respect. Their lifestyle and equality needs and choices were understood and respected. People had privacy.

People were protected from the risks of harm and abuse and any concerns were listened to and acted on. Risks to people had been assessed and staff provided people’s care in a safe way.

Staff supported people to remain healthy and worked closely with health care professionals. People were offered a balanced diet which met their needs. People’s medicines were managed safely. People were protected from the risk of infection.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People had planned their care with staff and were supported to maintain their routines. They were supported to take part in a range of activities they enjoyed. People had been offered the opportunity to share their end of life preferences and these had been followed.

The provider and registered manager had oversight of the service. They completed regular checks on the quality of care people received. People and staff were asked for their views of the service. These were listened to and acted on to improve the service.

The provider and registered manager understood their legal responsibilities and had shared information with us and others when they needed to. The registered manager worked in partnership with others to develop and improve services to people.

There were enough staff to support people when they needed. Staff had the skills they required to care for people and were supported by the registered manager. Staff were recruited safely.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

This service was registered with us on 10/10/2018 and this is the first inspection.

Why we inspected

This was a planned inspection based on the date the provider was registered.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.