We carried out a review of the data available to us about Park Road CCT on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Park Road CCT, you can give feedback on this service.
Park Road CCT is a residential care home providing personal care to up to three people. The service provides support to young adults with mental health needs. At the time of our inspection there was one person using the service.
Park Road accommodates up to three people in one adapted building. There is a large private garden to the rear of the property.
People’s experience of using this service and what we found
People felt safe. Staff were trained to identify concerns for people’s safety and there were systems in place to report them. Risks were assessed and guidance was available to staff about how to safely support people. There were enough staff to meet people’s needs. Systems used to ensure the safe administration of medicines were in place. Policies and procedures were followed by staff to manage the risk of cross infection.
People’s needs were assessed and reviewed to ensure care met their current needs. Staff received training which equipped them with an understanding of people’s needs. People were supported to eat and drink sufficient amounts to maintain their health. The staff team worked in partnership with other agencies to meet people’s health needs. People were asked to consent to their care and their decisions were respected.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People described staff as friendly and caring. Staff supported and encouraged people to maintain and develop their independent living skills. People were asked about how their individual, diverse needs could be met and staff were aware of these.
People’s life histories and experiences were known by staff. Changes to people’s needs were recorded so people could receive care that met their needs. People were supported to follow interests they enjoyed and were confident to raise a concern if they were unhappy about the care they received.
People, staff and professionals expressed confidence in the management team. The manager used audits and systems to monitor the quality of care people received. Where improvements were identified, action was taken to address these. The management and staff team worked in partnership with other agencies to ensure people’s needs were met.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 8 May 2019 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively. This included checking the provider was meeting COVID-19 vaccination requirements.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.