Archived: Orchard Leigh

Updated 29 September 2016

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This was an unannounced inspection which was completed on 14, 15 and 16 June 2016. The inspection was completed by one adult social care inspector. The previous inspection was completed in September 2013. There were no breaches of regulation.

We contacted five health and social care professionals to obtain their views on the service and how it was being managed. This included professionals from the local authority and the GP practice.

During the inspection we looked at six people’s records and those relating to the running of the home. This included staffing rotas, policies and procedures, quality checks that had been completed, supervision and training information for staff. We spoke with five members of staff and the manager of the service. We spent time observing people and spoke with six people living at Orchard Leigh. We spoke with four relatives to obtain their views about the service.

Updated 29 September 2016

The inspection took place on 14, 15 and 16 June 2016. This was an unannounced inspection. The service was last inspected in September 2013. There were no breaches of regulations at that time.

Orchard Leigh is part of the Camphill Community and provides a supported living service for up to 19 people across three houses. People are supported in one of a number of houses that form the community. Camphill is an international charity of communities in which disabled people can live and work. At the time of our inspection, there were 18 people living at Orchard Leigh.

There was no registered manager at the service at the time of our inspection. The manager of the service had applied to the Care Quality Commission to become the registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.’

The service was safe. Risk assessments were implemented and reflected the current level of risk to people. There were sufficient staffing levels to ensure safe care and treatment to support people. Staff had a good awareness of safeguarding policies and procedures and felt confident to raise any issues of concerns with the management team.

People were receiving effective care and support. Staff received appropriate training which was relevant to their role. Staff received regular supervisions and appraisals. Where required, the service was adhering to the principles of the Mental Capacity Act 2005 (MCA) and Deprivation of Liberty Safeguards (DoLS).

The service was caring. People and their relatives spoke positively about the staff at the home. Staff demonstrated a good understanding of respect and dignity and were observed providing care which promoted this.

The service was responsive. Care plans were detailed; person centred and gave sufficient detail to provide safe, high quality care to people. Care plans were reviewed regularly and people were involved in the planning of their care. There was a robust complaints procedure in place and where complaints had been made, there was evidence these had been dealt with appropriately.

The service was well-led. Quality assurance checks and audits were occurring regularly and identified actions required to improve the service. Staff, people and their relatives spoke positively about management.