Archived: Echo Fire and Medical Limited Also known as Echo Base

Updated 19 July 2021

Echo Fire and Medical Limited is an independent ambulance service based in Sheffield, South Yorkshire. The provider registered with the CQC on 15 July 2019 to provide the following Regulated Activities:

• Transport services, triage and medical advice provided remotely

• Treatment of disease, disorder or injury

The registered manager has been in post since June 2019.

The organisation principally provided an urgent and emergency ambulance service in conjunction with its NHS ambulance service commissioners. The provider was an approved provider for one specific NHS ambulance service.

There were no special reviews or investigations of the service ongoing by the CQC at any time during the 12 months before this inspection. The service has been inspected once – in May 2021.

Updated 19 July 2021

Due to the responsive nature of this inspection we did not rate the service.

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills and understood how to protect patients from abuse. The service managed safety incidents well and learned lessons from them.
• Leaders ran services effectively and supported staff to develop their skills. Staff were clear about their roles and accountabilities and were focused on the needs of patients receiving care. The service engaged well with patients and the community to plan and manage services. Leaders operated effective governance processes and had embraced continuous service improvement.

However, we found the following issues that the service provider needs to improve:

• Recruitment checks and records in some areas did not comply with all elements of fit and proper person requirements.

Updated 19 July 2021