We carried out a review of the data available to us about Bradbury Court on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Bradbury Court, you can give feedback on this service.
People's experience of using this service and what we found
People's privacy, dignity and confidentiality were respected by caring staff. Staff listened to people and communicated with them in the most accessible way. People were encouraged to be as independent as possible and staff spoke proudly of people's achievements.
Relatives told us they thought their family members were safe, two relatives said their family member was always happy to return to Bradbury Court after visiting their home.
There were policies and procedures regarding the safeguarding of adults and staff knew what action to take if they thought anyone was at risk of potential harm.
Risk assessments were carried out to make sure people received their care safely and had opportunities to take part in activities which interested them and promoted their independence.
Medicines were managed safely, and staff had a good knowledge of the medicine systems and procedures. Staff had received training and had competency assessments of their practice.
There were adequate numbers of staff to meet care needs and the service were actively recruiting more staff.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
This service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
Right support: • Model of care and setting maximises people's choice, control and Independence. The service follows the social model of support; for example, people all live in their own flats with suitable equipment to meet their needs.
Right care: • Care is person-centred and promotes people's dignity, privacy and human rights. The registered manager and staff knew people well, each person had support unique to them.
Right culture: • Ethos, values, attitudes and behaviours of leaders and care staff ensure people using services lead confident, inclusive and empowered lives. People were spoken to with equity by staff and their consent and views were sought.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection This service was registered with us on 25 November 2019 and this is the first inspection.
Why we inspected
This was a planned first inspection following registration with the Care Quality Commission (CQC).
We looked at infection prevention and control measures under the Safe key question. We look at this in all supported living inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information, we may inspect sooner.