Farthings Residential Care Home

Updated 7 May 2022

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

Inspection team

The inspection was completed by one inspector and an expert by experience.

An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Service and service type

Farthings is a residential care home. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Farthings is a residential care home without nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This service is required to have a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

At the time of our inspection there was a registered manager in post.

Notice of inspection

This inspection was unannounced.

Inspection activity started on 17 March 2022 and ended on 22 March 2022. We visited the location on 22 March 2022, and this was announced.

What we did before the inspection

We reviewed information we had received about the service since they registered with CQC. We sought feedback from the local authority who work with the service. We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make.

During the inspection

We spoke with five people who used the service, and seven relatives. We spoke with two members of the care staff and the registered manager. We reviewed a range of records. This included the care records of four people using the service. We looked at a variety of records relating to the overall management of the service, including staff files.

After the inspection

We reviewed records in relation to quality monitoring, staff training and feedback received from people using the service and staff.

Updated 7 May 2022

About the service

Farthings Residential care Home is a residential home registered to provide personal care for up to 22 older people including people living with dementia. At the time of the inspection there were 20 people residing at the service.

People’s experience of using this service and what we found

The premises were clean and staff knew and followed infection control principles, however the cleaning schedules required review and updating. People were cared for by staff that protected them from avoidable harm. Enough staff were available to respond to people’s needs in a timely manner. Systems were in place to manage and monitor medicines safely. People received their medicines as and when they needed them. Accident and incidents were investigated and measures were in place to prevent recurrence.

People’s needs were assessed and people were involved in their care planning. People’s choices and preferences were adhered to. Staff completed an induction, received relevant training and supervision support for their roles. People were support to eat and drink where needed. The service work well with agencies and other professionals to help provide effective care. The provider was working in line with the principles of the mental capacity act.

People were supported, respected and well cared for. People were involved in making decisions about their life choices. The provider promoted equality and diversity, which was also reflected in people’s care plans.

People, their families and staff gave positive feedback about the quality and leadership of the service. Systems in place showed effective governance processes were available to monitor the service and drive improvement.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

This service was registered with us on 7 April 2020 under a new legal entity. The last rating for the service under the previous provider was Good published on 7 March 2018.

Why we inspected

This inspection was prompted by a review of the information we held about this service.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.