About the service Farthings Residential care Home is a residential home registered to provide personal care for up to 22 older people including people living with dementia. At the time of the inspection there were 20 people residing at the service.
People’s experience of using this service and what we found
The premises were clean and staff knew and followed infection control principles, however the cleaning schedules required review and updating. People were cared for by staff that protected them from avoidable harm. Enough staff were available to respond to people’s needs in a timely manner. Systems were in place to manage and monitor medicines safely. People received their medicines as and when they needed them. Accident and incidents were investigated and measures were in place to prevent recurrence.
People’s needs were assessed and people were involved in their care planning. People’s choices and preferences were adhered to. Staff completed an induction, received relevant training and supervision support for their roles. People were support to eat and drink where needed. The service work well with agencies and other professionals to help provide effective care. The provider was working in line with the principles of the mental capacity act.
People were supported, respected and well cared for. People were involved in making decisions about their life choices. The provider promoted equality and diversity, which was also reflected in people’s care plans.
People, their families and staff gave positive feedback about the quality and leadership of the service. Systems in place showed effective governance processes were available to monitor the service and drive improvement.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 7 April 2020 under a new legal entity. The last rating for the service under the previous provider was Good published on 7 March 2018.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.