• Care Home
  • Care home

The Willow

Overall: Requires improvement read more about inspection ratings

City Gate, Gallowgate, Newcastle Upon Tyne, NE1 4PA (0161) 641 7192

Provided and run by:
Oakfield Psychological Services Limited

Important: We are carrying out a review of quality at The Willow. We will publish a report when our review is complete. Find out more about our inspection reports.

Report from 30 July 2024 assessment

On this page

Caring

Good

Updated 25 November 2024

We did not look at this key question during this assessment. The score below is based on the previous rating for this key question.

This service scored 70 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Kindness, compassion and dignity

Score: 3

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

Treating people as individuals

Score: 3

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

Independence, choice and control

Score: 3

We did not look at Independence, choice and control during this assessment. The score for this quality statement is based on the previous rating for Caring.

Responding to people’s immediate needs

Score: 3

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

Workforce wellbeing and enablement

Score: 2

We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.