The Care Quality Commission
  • Residential substance misuse service

Archived: The New Life Centre

Overall: Inadequate read more about inspection ratings

Pasture House Farm, Broughton, Skipton, BD23 3AH 0800 433 7220

Provided and run by:
The Bonds Clinic Ltd

All Inspections

During an assessment of Residential substance misuse services

The New Life Centre is a residential service that offers medically assisted detoxification for adults aged 18 and upwards, who are dependent on alcohol, opiates, stimulants, sedatives and/or other prescribed or non-prescribed drugs.

The service accepts statutory referrals and privately funded people. They can offer a service to six people at any one time. At the time of the inspection there were five people admitted to the service.

The service was first registered with the CQC in November 2021 to provide four regulated activities: Accommodation for persons who require treatment for substance misuse, diagnostic and screening procedures, surgical procedures and treatment of disease, disorder or injury, although surgical procedures were not being undertaken at the time of our visit.

There was a registered manager in post at the time we inspected the service.

We have previously inspected this service in December 2022 when we rated the service as 'Good' overall, with 'Good' in all domains apart from Safe, which we rated as 'Required Improvement'.

During an assessment of the hospital overall

Our overall rating of this service is inadequate.

The New Life Centre is a residential service that offers medically assisted detoxification for

adults aged 18 and upwards, who are dependent on alcohol, opiates, stimulants, sedatives

and/or other prescribed or non-prescribed drugs. The service accepts statutory referrals

and privately funded people. They can offer a service to six people at any one time. At the

time of the inspection there were five people admitted to the service. The service was first

registered with the CQC in November 2021 to provide four regulated activities:

Accommodation for persons who require treatment for substance misuse, diagnostic and

screening procedures, surgical procedures and treatment of disease, disorder or injury,

although surgical procedures were not being undertaken at the time of our visit. There was

a registered manager in post at the time we inspected the service. We have previously

inspected this service in December 2022 when we rated the service as 'Good' overall, with

'Good' in all domains apart from Safe, which we rated as 'Required Improvement'.

01 02 November 2022

During a routine inspection

This was the first time that this location had been inspected. We rated it as good because:

  • The service provided safe care. Staff screened clients before admission and only offered to admit them if it was safe to do so. The clinical premises where clients were seen were safe and clean. The service had enough suitably qualified staff.
  • The service provided a range of treatments suitable to the needs of the clients and in line with national guidance about best practice.
  • The teams included or had access to the full range of specialists required to meet the needs of clients under their care. Managers ensured that these staff received training, supervision and appraisal. Staff worked well together as a multidisciplinary team.
  • Staff treated clients with compassion and kindness and understood the individual needs of clients. They actively involved clients in decisions about their treatment.
  • The service was easy to access. Staff planned and managed discharge well and had alternative pathways for people whose needs it could not meet.
  • Leaders had the skills, knowledge and experience to perform their roles, had a good understanding of the service they managed, and were visible in the service and approachable for clients and staff.
  • Staff felt respected, supported and valued. They felt able to raise concerns without fear of retribution.

However:

  • Staff did not always store medicines safely. They had not taken action to ensure that that fridge temperatures remained within the correct range for the medicines they were storing.
  • Care plans and risk management plans lacked detail.