Devon Lodge Residential Home

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

Devon Lodge Residential Home is a residential care home that provides accommodation and personal care for up to 26 older people. At the time of our inspection there were 18 people using the service. We found that people were fully involved in the planning of their care, felt safe and protected from avoidable harm. There was strong leadership and staff were proud to work for the service. A positive culture was demonstrated by the attitudes of staff and management when we talked with them about how they supported people. We carried out our on-site assessment on 27 March 2024; off site assessment activity started on 05 March 2024 and ended on 03 April 2024.

People's experience of this service

Comments from people were consistent stating they felt safe and were happy with the care, treatment and support the service provided. People received care and support from regular staff they knew well and with whom they shared trusting and positive relationships. People and those important to them, were involved in the care planning process and were encouraged to provide feedback about their care.