Cygnet Storthfield House

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

Storthfield House is a 22-bed Long Term Rehabilitation unit for males of a working age. The service provides assessment or medical treatment for persons detained under the Mental Health Act 1983. This service was last inspected in December 2018 when it was rated good in all areas and therefore good overall. This assessment was a combination of onsite and offsite assessment. On the day of the onsite assessment 20 people were using the service. Assessment activity started on 6 March and ended on 15 March 2024. We spoke with 7 staff members and 10 patients. Following this assessment, the overall trust rating remains good.

People's experience of this service

We spoke with 10 patients onsite. Patients told us they felt safe at the hospital and if they felt unsafe that staff intervened and calmed things down. If things got too much on the ward they could go to their rooms. Patients told us staff asked them if they were ok. Staff talked to them when they got upset to help settle them down. The patients told us they were able to do activities that helped them and included going out, shopping and cooking. Staff supported them to be independent and activities were individualised around their needs. Patients told us that they were involved in their care plans and so their preferences were considered in treatment plans. Patients were supported to be individuals. Measures had been taken to support a patient whose first language wasn’t English. Interpreters were regularly used, and paperwork and notices translated for that patient. Patients had activities all year long that supported different inequalities including lesbian, gay, bisexual, transgender, intersex, queer/questioning, asexual+ (LGBTQ+) events and religious ceremonies. A patient showed us the service had made a poster to put on their door when they were doing prayers in their room. This meant other patients and staff could respect that time for them.