- Care home
The Ruddington
Report from 6 February 2024 assessment
Contents
Ratings
Our view of the service
The Ruddington is a ‘care home’ providing personal care and support to older people and people living with dementia. At the time of the inspection, the service was supporting 9 people with their personal care needs. This was our first assessment at The Ruddington. New services are assessed to check they are likely to be safe, effective, caring, responsive, and well-led when they register with the Care Quality Commission (CQC). We carried out our on-site assessment on 27 February 2024. This was an unannounced assessment. During this assessment we looked at 9 quality statements; Safeguarding; Safe environments; Involving people to manage risk; Safe and effective staffing; Kindness, compassion and dignity; Independence, choice and control; Equity in experiences and outcomes; Freedom to speak up; and Governance, management and sustainability. We have not previously rated this service. This assessment did not cover all parts of our Single Assessment Framework, therefore we have only updated scores and ratings for those areas which we have assessed. We will carry out future assessments to cover other parts of the Framework and will update our website with our findings.
People's experience of this service
People felt safe from abuse. They said staff knew how to support them to stay safe. People felt there were enough staff and praised staff’s kind approach. People received dignified care and treatment in accordance with their assessed needs. People and relatives told us they knew how to raise their concerns and were confident the management team would respond to address any issues they raised. People and relatives felt the home was well managed.