- Homecare service
DT Careplus
Report from 4 January 2024 assessment
Contents
Ratings
Our view of the service
DT Careplus is a domiciliary care agency providing personal care to people living in their own homes. The service also provides care and support to children and young people with learning disabilities and autistic spectrum conditions. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. At the time of the inspection, the service provided care and support for 2 people with a learning disability. We assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group. We carried out our on-site assessment on 09 January 2024; off site assessment activity started on 05 January and ended on 11 January 2024. We looked at 5 quality statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Independence, choice and control and Equity in experiences and outcomes.
People's experience of this service
People were safe when receiving care and protected from avoidable harm. Staff were recruited safely and people were well supported by a consistent staff team that knew them well. People and families were involved in planning the care provided and were encouraged to feedback regularly about the care and support they received.