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• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Consent was sought and people were involved in their health, wellbeing and supported to make choices in their care. If there was a concern a person lacked capacity to make individual decisions, an assessment was carried out in accordance with the Mental Capacity Act 2005 (MCA).

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

Staff had received training in the MCA and were knowledgeable about consent. The manager told us they were continuing to improve the detail in MCA assessments, and this was ongoing. Staff told us they always gained consent from people before supporting them.

People told us they were treated with respect; they were offered choices and where appropriate were supported to make decisions. Consent was sought from people and where necessary people were protected by the Mental Capacity Act 2005 (MCA). MCA assessments were completed for individual decisions where appropriate; these were carried out correctly and in line with legislation.

A clear process was in place to carry out MCA assessments where required. Records showed MCA assessments had been completed for individual decisions.