Avon View

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

Multi-layered leadership at Avon View meant there was oversight. The management of the home was newly established and the whole home was working towards stability.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Capable, compassionate and inclusive leaders during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Management at Avon View had gone through a period of change since the last inspection. The manager was in the process of applying to be registered manager with CQC. They told us they had a clear vision for improvements and were working out the best ways to make changes. It was important to them to involve the staff team and said they had many plans to further develop the home and offer stability. The manager told us, “There is always room for improvement. Safety is priority in my view.” Staff and people were positive about the new management changes within the home. A member of staff said, “I’m positive more improvements will be made. It will be good.”

Governance systems were established and operating effectively. A range of audits and checks were in place to monitor the home and ensure it was safe and make improvements. This supported Avon View to have a sustainable management in place. The manager said, “To address issues effectively, you need structure.” Staff had clear roles and responsibilities.

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.